Integrity’s goal to supply the best quality, delivery and price to our customers is achieved through skill, strong work ethic and understanding of customer needs.

Integrity is committed to comply with the requirements of AS9100D and continually improve the effectiveness of the Quality Management System through setting and achieving quality objectives.

Our Quality Objectives

Customer Focus

Integrity will consider the needs of their customers in its everyday operations and consider the customer impact on all operational decisions.

Workplace Excellence

Integrity encourages employees to strive for individual excellence in the workplace. We motivate employees by providing leadership, training, proper materials, a cooperative, safe environment, and incentives based on performance.

Empowerment

Integrity’s leadership team is responsible for developing systems that increase opportunities to achieve customer satisfaction. We empower each employee to acknowledge customers and Employees who are authorized to deal with customers are responsible le for carefully listening to Customers and fully understanding their requirements and expectations. These employees shall be as responsive as possible to those needs within the province and spirit of good business practices.

Intelligent Management

The Operations Manager shall make decisions and guide operations based on facts, data, and verifiable evidence whenever possible. Such management techniques eliminate bias and unfounded opinion wherever possible.